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  2. Personalised stamp - Wikipedia

    en.wikipedia.org/wiki/Personalised_stamp

    A German personalised stamp. A personalised (or personalized) stamp is a postage stamp on which, for a fee, an image and/or text of the purchaser's choosing may be placed. The stamps vary from country to country, and while some are normal stamps with a personalised label on the left attached by perforations, elsewhere the stamps are more properly regarded as one-piece personalised meter stamps ...

  3. Shutterfly - Wikipedia

    en.wikipedia.org/wiki/Shutterfly

    Shutterfly, LLC. is an American photography, photography products, and image sharing company, headquartered in Redwood City, California.The company is mainly known for custom photo printing services, including books featuring user-provided images, framed pictures, and other objects with custom image prints, including blankets or mobile phone cases.

  4. Microsoft takes its AI push to customer service call centers

    www.aol.com/news/microsoft-takes-ai-push...

    Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

  5. Telecommunications relay service - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_relay...

    A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device. Originally, relay services were designed to be ...

  6. Call for service - Wikipedia

    en.wikipedia.org/wiki/Call_for_service

    A call for service ( CFS, also known as a job, hitch, incident, callout, call-out, or simply a call) is an incident that emergency services or public safety organizations (such as police, fire departments, and emergency medical services) are assigned to resolve, handle, or assist with. Operationally, a call for service is any incident where ...

  7. Call waiting - Wikipedia

    en.wikipedia.org/wiki/Call_waiting

    Call waiting is a telephone service where a subscriber can accept a second incoming telephone call by placing an in-progress call on hold —and may also switch between calls. With some providers it can be combined with additional features such as conferencing, call forwarding, and caller ID. Call waiting is intended to alleviate the need to ...

  8. Agent-assisted automation - Wikipedia

    en.wikipedia.org/wiki/Agent-assisted_automation

    Agent-assisted automation. Agent-assisted automation is a type of call center technology that automates elements of what the call center agent 1) does with his/her desktop tools and/or 2) says to customers during the call using pre-recorded audio. It is a relatively new [when?] category of call center technology that shows promise in improving ...

  9. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

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