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I use the two factor authentication. When I tried to log in about a hour ago I didn't get security codes, even after multiple attempts. The backup codes also didn't work. Now I can't access my shop from my laptop though I can use it through Sell on Etsy app on my phone. What should I do?
Etsy help acknowledge it was technical and sent my information to technical support and that is the last I've heard from them. As previously stated, I have 3 stores..the other 2 work perfectly. Thanks for advise. Hoping to get Etsy help attention here since I'm really not having much success going through the support link.
You can have several shops but they will have separate login and email ... Etsy Seller 04-24-2017 09:35 ...
Etsy Pages and Photos not fully loading on either PC or Etsy App - so I know that it isn't my computer. This has been happening for several days running now! Makes it difficult to run and update the shop and fill orders with missing info and photos. Reported the other day and heard nothing
I have to log in again every day. Active login only works for the day, they logs me out. I click the "keep me logged in" box every time. This has been happening for a couple of weeks now. This is both on my laptop running Windows 7 with Firefox, AND on my Android phone using Chrome. I'm not havin...
Hello, - I opened my Etsy account/store from Turkey with my U.S LLC information. I planned to list products from Turkey and the U.S. - I listed my first item and chose Turkey as the country of origin. All went well. - After a few days later I listed my second item and chose the U.S as the country ...
The issue may well be something with Internet Explorer not supporting whatever Etsy now uses for the shop manager. That's going to continue to be a problem for anyone still using IE across the web. IE is not being updated to support new web standards, and will increasingly not work well on modern web pages.
On her Etsy, the image on the original listing is the same as the box that the seller used to advertise. I bought the product which was £40 and the seller sent me two small products that weren’t in the image and two lashes from her own brand, which she is selling for a few pounds on Instagram, also not in the image.
Go to your email provider. Login using your email address and click on the Forgot My Password option.
Etsy continues to adjust what seller credentials are necessary for the support to move forward. Etsy is back to asking ONLY for the email address to move forward. As most sellers have their email address visible throughout the internet, now anyone could access a seller's account with this information and in this case, make adjustments on listings.